Version 3 · Effective: 2026-06-22 · Operator: New Ark
New Ark ("New Ark," "we," "us," or "our") operates becom, a habit and routine tracking mobile application. New Ark is located at 42, Ogeum-ro 32-gil, Songpa-gu, Seoul, Republic of Korea. For any privacy question, contact us at support@newarklabs.io.
becom is a habit-building and motivation app. It is not a medical, healthcare, or diagnostic service.
becom is intended for users aged 13 and over (or the minimum age required by your country's laws, if higher). We do not knowingly collect personal information from children under 13. If you believe a child has provided us their information, contact us at support@newarklabs.io.
For Australian users: if you are under 18, please review these terms with a parent or guardian.
uid) — assigned by Firebase AuthenticationThe Google Mobile Ads SDK is integrated for the streak-rescue interstitial ad feature. AdMob may collect:
On iOS, becom will request App Tracking Transparency (ATT) permission before serving personalized ads. You may decline and non-personalized ads will be shown instead.
becom does not currently collect: precise GPS location, contacts, microphone recordings, Apple Health or Google Fit data, or payment card numbers.
| Purpose | Information used |
|---|---|
| Account creation and security | Account data |
| Core features (routines, habits, streaks) | Profile, habit/routine, daily-log data |
| Local reminders | Notification preferences and records |
| Streak-rescue interstitial ads | Advertising identifiers (via AdMob) |
| App performance diagnostics | Firebase Performance Monitoring data |
| Support requests | Email and contact details |
| Legal compliance | As required |
We do not sell your personal information. We do not use your habit, routine, log, or gratitude content for advertising targeting.
We may also disclose information where required by law, to protect rights and safety, or in connection with a business transaction.
Your data is primarily stored and processed on Google Firebase infrastructure located in the Republic of Korea (Seoul, asia-northeast3 data center). Additional processing may occur in other Google Cloud regions as part of Firebase's global operations.
For Australian users (APP 8): We take reasonable steps to ensure overseas recipients protect your information consistently with the Australian Privacy Principles.
We keep personal information only for as long as it serves the purpose it was collected for, and then delete or de-identify it. The purposes and periods we apply are:
Where we keep records after account deletion, we keep only what the stated purpose requires, and we do not use them to rebuild your habit history or to contact you.
We use Firebase Authentication and Firestore Security Rules to protect your data, with encryption in transit (HTTPS/TLS). Firestore access is restricted to authenticated users accessing only their own data. No method is 100% secure.
Firebase Performance Monitoring processes diagnostic data (Firebase installation IDs, IP addresses for country-level mapping, device model, OS version, app version, network timing). This data is not your habit or log content and is not used for advertising.
We do not sell your personal information and do not share it for cross-context behavioral advertising. You may request access to, correction of, or deletion of your personal information by contacting support@newarklabs.io. We will not discriminate against you for exercising your privacy rights.
Note on AdMob: You may opt out of personalized ads by declining the iOS ATT prompt, or via iOS Settings → Privacy & Security → Tracking, or Android Settings → Google → Ads.
Where the Australian Privacy Act 1988 (Cth) applies to New Ark, you have the right to access personal information we hold (APP 12), request correction (APP 13), and lodge a complaint with the OAIC at oaic.gov.au or 1300 363 992.
Where required by Part IIIC of the Privacy Act, we will notify you and the OAIC of any data breach likely to result in serious harm.
We may update this policy as the app evolves. If a change is material, we will provide notice in the app or by email before it takes effect.
New Ark — becom
42, Ogeum-ro 32-gil, Songpa-gu, Seoul, Republic of Korea
support@newarklabs.io
Version 3.1 · Effective: 2026-08-26 · Updated: subscription & refund policy (§8)
By downloading, accessing, or using becom (the "Service"), you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the Service. The Service is provided by New Ark.
You must be at least 13 years old (or the minimum age required by your country's laws, if higher) to use becom. Users under 18 should use becom with parental involvement where required by applicable law.
You are responsible for activity under your account and for keeping your sign-in credentials secure. Notify us promptly at support@newarklabs.io if you suspect unauthorized access.
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use becom for your own personal habit-building purposes, subject to these Terms and the applicable app store terms.
You agree not to: (a) violate applicable law or infringe others' rights; (b) reverse-engineer or decompile the Service except as permitted by law; (c) interfere with or disrupt the Service or its security; (d) access the Service through unauthorized automated means; (e) manipulate streaks or rescue mechanics through fraud or exploits; (f) use the Service for any unlawful, harmful, or fraudulent purpose; or (g) resell or commercially exploit the Service without our permission.
You own the content you create in becom (routine and habit names, mission statements, gratitude notes). We grant you a limited license to store and process that content solely to provide the Service. This license ends when you delete your account, subject to Section 8 of our Privacy Policy.
becom, including its software, design, branding, and the "becom" name and logo, is owned by New Ark and protected by applicable intellectual-property laws.
becom offers an optional paid plan, becom PRO. The free plan includes up to 3 routines. becom PRO adds unlimited routines, unlimited streak rescues, and removes ads.
becom PRO is an auto-renewing subscription offered on a monthly or annual term. Payment is charged to your Apple ID or Google Play account at confirmation of purchase. Your subscription renews automatically at the then-current price unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period.
Where a free trial is offered, it is available to new subscribers only. If you do not cancel at least 24 hours before the trial ends, the trial converts automatically to a paid subscription and your account is charged. Any unused portion of a free trial is forfeited if you purchase a subscription during the trial period.
You can manage or cancel your subscription at any time in your store account: on iOS, Settings → Apple ID → Subscriptions; on Android, Google Play → Payments & subscriptions. Cancelling stops future renewals. Access to becom PRO continues until the end of the period you have already paid for. Deleting your becom account does not automatically cancel a subscription — cancel it in your store account as well.
Purchases are processed by Apple and Google, not by New Ark. Refunds are handled by the store under its own policy, and we cannot issue refunds directly. Request a refund at reportaproblem.apple.com (iOS) or through Google Play → Order history (Android). Where consumer law in your jurisdiction grants additional refund rights, those rights are not affected by this section.
We may change subscription prices. Any price change applies only to future billing periods, and we will give you notice through the store and, where required, ask for your consent before the new price takes effect. Prices shown in the app are the prices set for your store region and may include tax depending on your location.
Premium features may be unavailable while we complete store setup. If a purchase control is not yet active in your build, no charge is made and no subscription is created.
Scores, streaks, badges, ember currency, and rescue mechanics are in-app motivational features with no monetary or real-world value. They cannot be exchanged for cash and may be adjusted or reset as we improve the Service.
becom is a habit-tracking and motivation tool, not a medical, healthcare, or professional advisory service. Content is for general informational and motivational purposes only.
We may update, change, suspend, or discontinue all or part of the Service at any time. We aim to give reasonable notice of material changes.
You may stop using becom and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms or use the Service unlawfully.
To the fullest extent permitted by applicable law, the Service is provided "as is" and "as available," without warranties of any kind.
Australian Consumer Law: Statutory consumer guarantees apply where the ACL applies and cannot be excluded. To the extent permitted, our liability for a failure of a consumer guarantee is limited to resupplying the services or paying the cost of resupply.
To the maximum extent permitted by law, New Ark will not be liable for indirect, incidental, special, consequential, or punitive damages. Our aggregate liability for any claim will not exceed the greater of: (a) the amount you have paid us in the 12 months before the claim; or (b) USD $50 / AUD $75.
These Terms are governed by the laws of the Republic of Korea. Mandatory consumer protections under Australian Consumer Law and applicable U.S. federal and state law apply to you regardless of this clause.
We may update these Terms. If a change is material, we will provide notice in the app or by email before it takes effect.
New Ark — becom · support@newarklabs.io
42, Ogeum-ro 32-gil, Songpa-gu, Seoul, Republic of Korea
Apple note: Apple's Standard EULA also applies. Apple and its subsidiaries are third-party beneficiaries of these Terms for your use on Apple devices.
Version 3 · Effective: 2026-06-22
becom gives you a clear way to delete your account and personal information, as required by the Apple App Store and Google Play.
Open becom → Settings → Delete Account → confirm. This is the fastest method and takes effect immediately.
Email support@newarklabs.io from the address associated with your account with the subject "Account Deletion Request". We will verify your identity and process the request within 30 days.
Request deletion by emailDeleting your account permanently removes all of the following. Nothing is hidden, archived or held back for later reuse.
Deleting your account does not automatically cancel a paid subscription billed by Apple or Google. Cancel your subscription separately in your store account settings before deleting your account.
U.S. users: You may request deletion of personal information under applicable state privacy laws (including CCPA/CPRA, to the extent applicable) by contacting support@newarklabs.io. We will respond within 45 days.
Australian users: Where the Privacy Act 1988 (Cth) applies, we will take reasonable steps to destroy or de-identify personal information we no longer need. You may lodge a complaint with the OAIC at oaic.gov.au or 1300 363 992.